Security

11 articles

I can't log in after creating an account

You might not be able to log in if you have not confirmed your email address yet. You need to request a new confirmation email, confirm your account and create a password to log in later again.

Updated 8 months ago by Marco Barmettler

Can I withdraw money or close my account at any time?

Yes! You can withdraw money or close your account at at any point in time.

Updated 11 months ago by Patrik Schaer

How do I open my investment account with Selma?

At Selma you are able to ditch old post and paper processes and open a bank account with our custodian bank Saxo Bank (Switzerland) completely online. Your data and your identity is always safe with…

Updated 2 years ago by Carina Wetzlhütter

Why should I open my account online?

Opening a bank account usually requires a lot of paper contract back and forth. Without online verification, opening a bank account for an online service still requires you to walk into a post office…

Updated 2 years ago by Carina Wetzlhütter

Is online verification secure?

Yes. Selma will only use identification services which care about your data as much as we do.

Updated 2 years ago by Carina Wetzlhütter

How is my data secured?

The security of your data is our highest priority. 🔐

Updated 3 years ago by Mikael Roos

Where is my investment account?

Your money goes to your new investment account, that Selma opens for you.

Updated 3 years ago by Kevin Linser

Where is Selma regulated?

Selma is regulated as an independent financial advisor in Switzerland and a member of PolyReg.

Updated 3 years ago by Patrik Schaer

What is two-factor authentication and why should I use it?

Secure your Selma account by using two-factor authentication.

Updated 3 years ago by Kevin Linser

What if Selma goes public, is acquired or goes bankrupt?

​In all cases, you would always be in full control of your bank account and invested assets.

Updated 3 years ago by Patrik Schaer

Where is my money stored?

Money is stored at your personal bank account at Saxo Bank Switzerland.

Updated 3 years ago by Patrik Schaer

Powered by HelpDocs (opens in a new tab)